Terms of Service

Last updated: August 31, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of ClayPonic's website, products and services (collectively, the "Services"). By accessing or using the Services you agree to be bound by these Terms. If you do not agree, do not use the Services.

Who We Are

ClayPonic designs and sells ceramic vertical farming systems and related products. References to "we", "us" and "our" mean ClayPonic.

Products, Orders and Pricing

All product descriptions, pricing and availability are subject to change without notice. We make reasonable efforts to ensure information is accurate, but we do not warrant that product descriptions or other content are complete, reliable, current or error-free.

Placing an order constitutes an offer to purchase. We may accept, decline or cancel orders for any reason (including inventory or pricing errors). If an order is cancelled after payment, we will issue a refund for the amount paid.

Payments and Taxes

Payments are processed by third-party payment processors. We do not store full payment card numbers. You are responsible for paying all applicable taxes, duties and fees related to your purchases unless otherwise indicated.

Shipping & Returns

Shipping, delivery dates and return policies are provided on the product page and at checkout and may vary by product and destination. Please review the shipping and return policy before ordering. For defective or damaged products, contact us promptly so we can make it right.

Warranties and Disclaimers

To the maximum extent permitted by law, our Services and products are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by applicable law.

Product warranties (if any) are described in the documentation that accompanies the product. Claims under those warranties should follow the instructions provided.

Limitation of Liability

Except where prohibited by law, in no event will ClayPonic, its officers, directors, employees or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits or loss of data, arising out of or related to your use of or inability to use the Services, even if we were advised of the possibility of such damages. Our aggregate liability for direct damages shall not exceed the greater of (a) the total amount you paid to ClayPonic in the 12 months preceding the claim or (b) USD 100.

Intellectual Property

All content on the Services, including text, graphics, logos, images, software and designs, is the property of ClayPonic or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, create derivative works of or exploit any content without our express written permission.

User Conduct

You agree not to use the Services for unlawful activities, to interfere with others' use, to attempt unauthorized access, or to post content that is unlawful, harmful, defamatory or infringing. We reserve the right to remove content and suspend or terminate accounts for violations.

Third-Party Sites and Services

The Services may include links to third-party websites and services. We are not responsible for their content, privacy or practices. Your interactions with third parties are solely between you and the third party.

Governing Law and Disputes

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles, unless you are located in a jurisdiction that requires a different governing law for consumer contracts. Any dispute arising from these Terms or your use of the Services shall be resolved in the state or federal courts located in California, unless otherwise required by mandatory law in your jurisdiction.

Indemnification

You agree to indemnify and hold harmless ClayPonic and its officers, directors, employees and agents from any claims, liabilities, losses, damages and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of law or third-party rights, or your use of the Services.

Termination

We may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms. Termination does not limit any other remedies we may have under law.

Changes to these Terms

We may update these Terms from time to time. If we make material changes we will provide notice through the Services or by other means prior to the change taking effect. Continued use after changes constitutes acceptance of the updated Terms.

Contact Us

For questions about these Terms, contact us at:

  • Email: legal@ClayPonic.com
  • Address: ClayPonic, [Insert Business Address]

These Terms are a contract between you and ClayPonic. If you need legal advice about these Terms or how they apply to you, consult an attorney.